lildesertwoodshop Posted June 6, 2013 Report Share Posted June 6, 2013 Ok so I have been a Dewalt fan for 15 years + and own quite a few of their tools and have been totally happy with every purchase. Some Items I own are 15 +years old and still do the job perfectly. I recently (6 ish months ago) bought a Cordless Drill / Impact driver combo set as It was on sale around X-mas time. The Impact driver is awesome ( DC 825) HOWEVER for the first time have been let down by the drill, (DC 759) . For some reason It will not Hold an implement in its chuck without dropping it after seconds of use. Now if you put a 1/8" drill bit and drill into pine it works , But anything more stressful than that it drops out whatever its been fitted with. I dont care how tight ya try to make it and usually have to put a glove on just to spin it tight enough to do anything. So I was wondering if you guys have had similar issues with this model or if mine is just off? Also as this is useless to me should I write to Dewalt , and or has anyone ever done that with any results? Thanx for any info !!! LDWS Quote Link to comment Share on other sites More sharing options...
adambaum Posted June 6, 2013 Report Share Posted June 6, 2013 I have a similar problem with two DC970 drills. Drops bits all the time. The chuck looks similar to yours so I would guess a bad design. Adam Quote Link to comment Share on other sites More sharing options...
lildesertwoodshop Posted June 6, 2013 Author Report Share Posted June 6, 2013 Yep thanx Adam, very frustrating, as having a "quick Chuck" is really handy but not so much when it will not function properly. I have never written a displeasure note to any company, and am wondering if its a worthwhile investment in time and effort. Ill wait for others to offer their thoughts and experience with this. My fear is if I do Ill get a few stickers and a T-shirt that is to small and a shoulder shrug , that will really pi$$ me off... LDWS Quote Link to comment Share on other sites More sharing options...
jimmykx250 Posted June 6, 2013 Report Share Posted June 6, 2013 Not sure which model I have but my cordless has to be around 15 to 20 years old but no problems holding a drill or anything else for that matter. have you tries calling their help line or a repair center? Please post your results because im a dewalt guy as well. Quote Link to comment Share on other sites More sharing options...
TerryMcK Posted June 6, 2013 Report Share Posted June 6, 2013 It should still be under warranty. I would return it asking for a replacement. They must be something wrong with the manufacture of the item so it could be deemed as faulty. Quote Link to comment Share on other sites More sharing options...
Tpt life Posted June 6, 2013 Report Share Posted June 6, 2013 Out of curiosity, where did you buy the 759? Quote Link to comment Share on other sites More sharing options...
bobcrosley Posted June 6, 2013 Report Share Posted June 6, 2013 It should be under warranty, so I'd start that way. If it's not for some reason, then I'd go through whatever means you have to contact Dewalt, whether via phone, web, FB, Twitter, etc. One of the benefits of the rise and power of social media is that companies have become pretty interested in making sure customers are happy. Been my experience, at least. Quote Link to comment Share on other sites More sharing options...
Nick2cd Posted June 9, 2013 Report Share Posted June 9, 2013 Definitely pursue it with dewalt. If no one speaks up, they will continue to sell a faulty design. However, if they have to replace enough of them b/c people are displeased, they will likely rework the design of that faulty chuck. Or u could just buy a festool T or C drill and be done with it, haha Quote Link to comment Share on other sites More sharing options...
TRBaker Posted June 10, 2013 Report Share Posted June 10, 2013 I tend to put LOTS of hours on a cordless drill, every week, and have worn out more than my share. I've used Panasonic, B & D, Skil, Dewalt, PC, Makita, Ridged, and Hitachi. Without exception, the first thing that starts failing on them is the keyless chuck. I think it's the nature of the beast. I really wish someone would make a cordless drill with a Jacobs chuck on it. Quote Link to comment Share on other sites More sharing options...
Tpt life Posted June 10, 2013 Report Share Posted June 10, 2013 TR, the reason I questioned purchase location is because BORG style markets are often supplied with tools that have dramatic quality reductions due to a need to hit a price point. I have only seen that style chuck on a DeWalt made for this market. Much better chucks exist and when you find a good one, I'd strip it off the tool it was on before recycling the tool. Quote Link to comment Share on other sites More sharing options...
davestanton Posted June 10, 2013 Report Share Posted June 10, 2013 Protool have a brilliant chuck that ratchets up and off easily. Quote Link to comment Share on other sites More sharing options...
lildesertwoodshop Posted June 11, 2013 Author Report Share Posted June 11, 2013 Umm yea so total new guy question , Are ya'all saying I can take this chuck off and replace with a better (working ) one ? Quote Link to comment Share on other sites More sharing options...
Tpt life Posted June 11, 2013 Report Share Posted June 11, 2013 Yes, open the jaws as far as possible and shine a light down there. The chuck is usually machine screwed to the drive shaft. Quote Link to comment Share on other sites More sharing options...
lildesertwoodshop Posted June 13, 2013 Author Report Share Posted June 13, 2013 C Shaffer, Yup just saw this thanx Ill give it a try and update , Thanx!! Quote Link to comment Share on other sites More sharing options...
Tom King Posted June 23, 2013 Report Share Posted June 23, 2013 ...http://www.jacobschuck.com/product_details.asp?pid=42 I've even found them in Home Depot. http://www.ebay.com/itm/Jacobs-6000-1-2-Chuck-Dewalt-330075-91-Ridgid-680301009-Milwaukee-42-66-0755-/261230097163?pt=LH_DefaultDomain_0&hash=item3cd286f30b Quote Link to comment Share on other sites More sharing options...
..Kev Posted June 23, 2013 Report Share Posted June 23, 2013 I have a couple of the DCD780s and haven't had this issue. My older Dewalts are corded 3/8 (I forget the numbers) and I haven't had any issues with those either. All in all, I've been very happy with Dewalt for quite a few years. Quote Link to comment Share on other sites More sharing options...
rodger. Posted June 23, 2013 Report Share Posted June 23, 2013 I think dewalt was bought out by black and decker a few years ago. I haven't bought any dewalt tools in a while, but I would seriously consider their planer if I needed one. Dewalt, at least here in Canada, was considered THE tool brand to own for many years. This has changed in the last few years, as dewalt has cheapened a lot of their tools. I think they still have a high end line, but they also have a more economical line that is sold at places like Cosco. Quote Link to comment Share on other sites More sharing options...
bobcrosley Posted June 24, 2013 Report Share Posted June 24, 2013 I think dewalt was bought out by black and decker a few years Actually, when B&D decided to build a higher end tool line, they knew no one would buy them if they said B&D. But they owned the Dewalt name from a previous acquisition, having bought it from the company who bought it from Mr. DeWalt. So they brought them out under the DeWalt name. Quote Link to comment Share on other sites More sharing options...
RichardA Posted March 27, 2014 Report Share Posted March 27, 2014 I picked up DeWalt's 735 planer last year! I clean up and re mill a lot of reclaimed barn wood, to use in my projects! The blades that come with the planer must be purchased in bulk from HF. They last about 250 bf, then you flip them, for another 250 bf, then hone both sides , but once or twice is all you can get! They're called disposable, and should be! Infinity tools sells a much better replacement, that can be honed more often. They're thicker and better steel... They also sell a carbide blade that kicks butt! i've run over 1000bf with their HSS blades and they're still sharp as new! Quote Link to comment Share on other sites More sharing options...
Janello Posted March 28, 2014 Report Share Posted March 28, 2014 I work very closely with DeWalt reps on a regular basis. If you have trouble getting the part replaced, let me know. I can have a rep or marketing manager contact you. Actually, I just retired about 30 18v drills at work and upgraded to 20v brushless. I probably have a chuck that fits your model and can send you one free if you still need it. Quote Link to comment Share on other sites More sharing options...
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