mat60 Posted September 22, 2016 Report Share Posted September 22, 2016 I ordered 65bf of 5/4 select/better ruff kd walnut for a big table top. They charged me $3.73 a bf delivered Good deal. I just call Goodfellows again today to order 50bf more and the guy tells me that I got a hell of a deal because he made a mistake. He said it should have been $5.79 a bf and don't tell anyone. Should I feel guilty and send them the difference? Quote Link to comment Share on other sites More sharing options...
..Kev Posted September 22, 2016 Report Share Posted September 22, 2016 Nope 1 Quote Link to comment Share on other sites More sharing options...
shaneymack Posted September 22, 2016 Report Share Posted September 22, 2016 Tell him to send me 1000 bf @ 5.79$ !!!! It's like 13$ here ! The price you got is great but I don't think you need to feel guilty. It's the price they gave you. Sent from my SM-N910W8 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Popular Post JosephThomas Posted September 22, 2016 Popular Post Report Share Posted September 22, 2016 Your only mistake was to only order 65 bd ft the first time. 3 Quote Link to comment Share on other sites More sharing options...
Popular Post Coop Posted September 22, 2016 Popular Post Report Share Posted September 22, 2016 You should feel guilty because he asked you not to tell anyone 5 Quote Link to comment Share on other sites More sharing options...
davewyo Posted September 22, 2016 Report Share Posted September 22, 2016 I don't know. I might go back and give him the difference. It's kind of like when a cashier gives you an extra twenty in your change. It's good karma to give it back. At the very least, I would buy all my lumber there for the foreseeable future. 47 minutes ago, shaneymack said: It's like 13$ here ! I paid $12.855/BF for 4/4 S2S walnut yesterday. 2 Quote Link to comment Share on other sites More sharing options...
..Kev Posted September 22, 2016 Report Share Posted September 22, 2016 1 hour ago, mat60 said: I ordered 65bf of 5/4 select/better ruff kd walnut for a big table top. They charged me $3.73 a bf delivered Good deal. I just call Goodfellows again today to order 50bf more and the guy tells me that I got a hell of a deal because he made a mistake. He said it should have been $5.79 a bf and don't tell anyone. Should I feel guilty and send them the difference? If they charged you too much and you didn't catch it when paying, do you honestly think they would call you and tell you? Quote Link to comment Share on other sites More sharing options...
MisterDrow Posted September 22, 2016 Report Share Posted September 22, 2016 If it's bothering you, offer to pay him the difference. That way whether he accepts or not, your conscience is cleared. I'm the same way about things. I used to justify stuff like that a lot with things like, "Well it was their mistake!" but there is something to be said for maintaining integrity and wanting to conduct yourself with fairness and mercy. Hell, I've driven 30 minutes back to a store before when I realized that they gave me an extra dollar in change. Sometimes my wife gives me that "are we really doing this?" look but she gets it. I'm often surprised by the store's reaction when I walk back in to make a situation like this right--they are usually completely baffled and wonder why I bothered for such a small thing. To me, it doesn't matter the gravity of the 'thing'... doing the right thing always feels better. 1 Quote Link to comment Share on other sites More sharing options...
Pwk5017 Posted September 22, 2016 Report Share Posted September 22, 2016 It's $120, I would keep going back and it will even out. Ive had $1+ lumberyard errors on 500-1000bdft orders, which still was nothing to them. There was some pained regret in my rep's voice over the phone, but they honored the price. I give them all my business. Assuming this isnt a Matt Cremona one man lumber business, $120 shouldnt even be a blip on their radar. Quote Link to comment Share on other sites More sharing options...
Chet Posted September 22, 2016 Report Share Posted September 22, 2016 I am kind of like Dave, what goes around can come around. The other day I was in my lumber store and along with the stuff I had on my rack, I told them I wanted a sheet of their 5x5 birch ply which is stacked right by the door and I would grab it on my way out. Loaded everything in my truck and then realized they hadn't charged me for the ply. I felt like I had stolen it I went back in and paid. 2 Quote Link to comment Share on other sites More sharing options...
Cliff Posted September 23, 2016 Report Share Posted September 23, 2016 I got a saying.. there is a sucker born every minute, and if you don't take advantage of an opportunity when you get the chance - you are that sucker. A little heartless, but this society is engineered to screw you, if you can get ahead every once in a while you should be happy. Quote Link to comment Share on other sites More sharing options...
davewyo Posted September 23, 2016 Report Share Posted September 23, 2016 20 minutes ago, Cliff said: I got a saying.. there is a sucker born every minute, and if you don't take advantage of an opportunity when you get the chance - you are that sucker. A little heartless, but this society is engineered to screw you, if you can get ahead every once in a while you should be happy. I'll admit, that was my first inclination. But then every time you go back to the lumber yard you're "that guy". In the long run you might get the best deal if you play clean. 2 Quote Link to comment Share on other sites More sharing options...
Cliff Posted September 23, 2016 Report Share Posted September 23, 2016 20 minutes ago, davewyo said: I'll admit, that was my first inclination. But then every time you go back to the lumber yard you're "that guy". In the long run you might get the best deal if you play clean. That is a good point. Considering that.. yeah I'd probably go offer to pay. They may say "no it was our mistake." but they'd have respect for you 2 Quote Link to comment Share on other sites More sharing options...
Gixxerjoe04 Posted September 23, 2016 Report Share Posted September 23, 2016 I wouldn't worry about it, just keep giving them business and I'm sure they won't care. Quote Link to comment Share on other sites More sharing options...
Unknown craftsman Posted September 23, 2016 Report Share Posted September 23, 2016 I offer to pay the correct price. Like others mentioned it's not everyday you get a chance to right a mistake. Plus if its your wood monger then you will always be in good standing no question. Aj Quote Link to comment Share on other sites More sharing options...
Ronn W Posted September 23, 2016 Report Share Posted September 23, 2016 9 hours ago, mat60 said: Should I feel guilty and send them the difference? If you are asking the question you probably should, at least make the offer. My take on this: In the end, your integrity is everything. 1 Quote Link to comment Share on other sites More sharing options...
Coop Posted September 23, 2016 Report Share Posted September 23, 2016 Mat, in my line of business, if I screw up and bid too low, I honor my bid, and the customer expects me to do so. Get over it dude! Next time, you may be on bottom! Quote Link to comment Share on other sites More sharing options...
Cliff Posted September 23, 2016 Report Share Posted September 23, 2016 16 minutes ago, Ronn W said: If you are asking the question you probably should, at least make the offer. My take on this: In the end, your integrity is everything. In the end, you are just gone and nobody remembers you. Integrity or not! Sincerely, CHEER SQUAD. Quote Link to comment Share on other sites More sharing options...
Popular Post Coop Posted September 23, 2016 Popular Post Report Share Posted September 23, 2016 57 minutes ago, Cliff said: In the end, you are just gone and nobody remembers you. Integrity or not! Sincerely, CHEER SQUAD. Can not find the tab to dislike something 5 Quote Link to comment Share on other sites More sharing options...
Popular Post mat60 Posted September 23, 2016 Author Popular Post Report Share Posted September 23, 2016 Called the sales guy back up this morning and I offered to make it right. Maybe that makes me foolish but I feel allot better about it . The guy said were all good and thanked me for the offer. I do agree when I bid a job to low I always honor my price also. Thanks 8 Quote Link to comment Share on other sites More sharing options...
bleedinblue Posted September 23, 2016 Report Share Posted September 23, 2016 In college I worked at a small gas station. All prices were entered manually without a scanner. Many times in the 4+ years I worked there, I caught myself accidentally entering and/or telling a customer a lower price than intended. That lower price then became THE price. I saw THAT as the right thing to do, and never expected the customer to volunteer the difference. 1 Quote Link to comment Share on other sites More sharing options...
BeautysBeast Posted September 23, 2016 Report Share Posted September 23, 2016 Walnut is 7.00 a BF here. #1 com is 4.29. Seems like even with the second price, you got a good deal. As much as I love walnut, I am going to have a couple of logs I am buying this weekend milled up, and I will sticker it and let it dry. Eventually I will get to use it. This seems the best way to combat the high prices of good hardwood. I still have 500 bdft of cherry Im using, so no hurry. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post BonPacific Posted September 23, 2016 Popular Post Report Share Posted September 23, 2016 Sounds like you did the right thing, and now that rep knows you, he'll remember his mistake longer than you remember it in all likelihood. Hopefully he'll remember you offered to make up the difference. Plus you're getting away like a bandit on that Walnut either way. 3 Quote Link to comment Share on other sites More sharing options...
MisterDrow Posted September 23, 2016 Report Share Posted September 23, 2016 17 hours ago, K Cooper said: Mat, in my line of business, if I screw up and bid too low, I honor my bid, and the customer expects me to do so. Get over it dude! Next time, you may be on bottom! I agree completely with you. But what if you had a scenario where you bid WAY low and missed it until after the fact. All of a sudden you get a call from the client and he says, "Hey, this price just doesn't seem right and I think I owe you more money." I'm sure you would never expect said client to make such a call or such an offer because it was YOUR mistake. You would still be in the right for honoring the price on your mistake (integrity, again) but how much better would you feel about doing business with said client in the future? There have always been people who screw others and there will always be people who get screwed... but persons of integrity who live their life just trying to do the right thing and helping others to make sure they get their earned share as well are a rare bunch, but memorable. 2 Quote Link to comment Share on other sites More sharing options...
Tpt life Posted September 23, 2016 Report Share Posted September 23, 2016 This is business. He will forgive the mistake because it is his. He is banking on keeping your business and he wins through goodwill. Knowing you underpaid does not somehow morally obligate you. You ordered what you ordered based on the price. You may have passed entirely or ordered far less than you did if the price had been higher. Most of the responses are not not figuring the option to pass on the sale, they are just counseling to maintain the relationship. Continuing to buy from him down the road puts profit in his pocket. The only way I pay more is if it was a one off from a widow etc. From a business I just keep returning to support the business. 2 Quote Link to comment Share on other sites More sharing options...
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