Popular Post Keggers Posted May 11, 2018 Popular Post Report Share Posted May 11, 2018 In this day and age of negativity - I thought I'd share a little positive. My Stanley Fatmax 16' tape broke at the rivet on the 1" mark. I called Stanley this morning and spoke with a very pleasant woman. I was happy to find out that tape measure has a lifetime warranty and Stanley will send out a replacement ASAP. No B.S. No photo of damaged tape required. It's going to take around 10 business days before the replacement arrives (which is okay) so I'll have to go buy another one today since I use it every day. Can't have too many tape measures, right? The nice lady even apologized for the problem I was having and as a special bonus, she was from Tennessee, not someone named Bob from India that could hardly be understood. I really appreciate great customer service and Stanley certainly has it. That is all - carry on! 8 Quote Link to comment Share on other sites More sharing options...
curlyoak Posted May 12, 2018 Report Share Posted May 12, 2018 I had a stanley mini 10' tape that the spring broke. I sent it to stanley to see what would happen. They sent me a new tape and an apology letter and would I please accept a 12' as the 10's are discontinued. It was at least 20 years old... 2 Quote Link to comment Share on other sites More sharing options...
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