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Wow! There's a highly flawed shipping department. That kind of nonsense just isn't sustainable.

We discovered that wood pellet litter for our cats a couple of years ago. It is so far above any other kind of litter that we've tried. I'd never use anything else. No dust, no smell, super easy to clean the boxes

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Tom, hypothetically speaking, assuming you keep a pup for your own, does your wife continue to use these boxes or do they eventually learn to go outside. Asking as a new puppy owner. 

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They always get to the point that they prefer to go outside, but when they're little, they can't, and shouldn't go up, and down steps, and have to go often.  It works out great for people living in cities.  Two of these 21 puppies are going to NYC, and live on upper floors.  They have a room in our house where they can use litter boxes if it's pouring rain.  We have a big covered patio that the boys have access to, and I have materials for building another one for the girls, but not enough time.

The are small dogs, and only get 10 to 12 pounds, as adults.

Here are the pellets we use:   https://www.tractorsupply.com/tsc/product/tractor-supply-pine-pellet-stall-bedding-40-lb-2181006?store=1235&cm_mmc=feed-_-GoogleShopping-_-Product-_-2181006&gclid=Cj0KCQiA0-6ABhDMARIsAFVdQv-JbVH_nOCuzmB04ZubMt6--hCt503SF2fjLJjsJEMO3uKdrI_sGFMaAq-SEALw_wcB

It used to just be called equine bedding, but when they found out about our system for the puppies, they added small animals to the bags.

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Likely due to clueless higher-ups setting performance goals based solely on the number of packages shipped out or similar. Or they don’t treat the employees well enough for them to care or use their brains at all.

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That's very strange.  We order from Chewy regularly, and the shipments we received are always packed very efficiently.  I wonder if these were packed by a third party - maybe the manufacturer (still no excuse).  Everything we receive from Chewy has their logo printed all over the box, but these seem to be plain corrugated.

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They may have pre-packaged the litter boxes for quick shipping (important now that Amazon has popularized 1- or 2-day shipping), or even drop-shipped these, and simply don't assume many people will be buying more than one at a time. They may also have come from several different warehouses depending on how Chewy handles their logistics.

Silly from the consumer perspective, but when you go digging there's often some pretty specific reasons these companies package stuff the way they do.

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Each box was about six times the volume of one that could have been used to enclose one litter box.  That pile of cardboard is larger than it looks.  Laid out, it is over 8 feet long.  All those litter boxes could have gone in one of these cardboardboxes, and ten, or 12 more.  The little box truck that the Fedex driver came in was about half full with just this order.

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