Popular Post Chestnut Posted December 20, 2016 Popular Post Report Share Posted December 20, 2016 Went to resaw some zebrawood last night and 90% of the way through a short cut i heard a loud bang and then every thing went silent. ResawKing blade snapped after less then 200 BF of re-sawing (I don't know how else to measure this). I was cheesed. Called service they weren't the most inspiring to deal with on the phone and they told me to email them pictures. I sent the email at 9:00am CST they responded put an order in for a new blade closed the service ticked all with in 25 min with no questions asked. I now have a nice smile on my face. I no longer question their customer service. 3 Quote Link to comment Share on other sites More sharing options...
Llama Posted December 20, 2016 Report Share Posted December 20, 2016 I bought a blade from them through Amazon, arrived bent. I called them and had a new one in my hands a couple of days later. Very good service! 1 Quote Link to comment Share on other sites More sharing options...
Tpt life Posted December 20, 2016 Report Share Posted December 20, 2016 I think they need to see that flat square break to verify a weld issue. Quote Link to comment Share on other sites More sharing options...
Ronn W Posted December 20, 2016 Report Share Posted December 20, 2016 I have Laguna dust collector, table saw, and band saw. I have found their customer service to be first rate. Once the guy stayed on the phone with me for about 45 minutes while I was trouble shooting some roughness in the blade raising mechanism of my saw. Found the problem. Sent me new parts. Very satisfied. Quote Link to comment Share on other sites More sharing options...
gee-dub Posted December 20, 2016 Report Share Posted December 20, 2016 1 minute ago, Ronn W said: I have Laguna dust collector, table saw, and band saw. I have found their customer service to be first rate. Once the guy stayed on the phone with me for about 45 minutes while I was trouble shooting some roughness in the blade raising mechanism of my saw. Found the problem. Sent me new parts. Very satisfied. Wait, I thought only Grizzly had to send parts for new machines . Sorry, that was supposed to be funny based on some folks uncontrollable desire to bash Grizzly tools. Quote Link to comment Share on other sites More sharing options...
Ronn W Posted December 20, 2016 Report Share Posted December 20, 2016 Gee-dub, what are those in your new avatar?? Quote Link to comment Share on other sites More sharing options...
RichardA Posted December 20, 2016 Report Share Posted December 20, 2016 Raindeer! Quote Link to comment Share on other sites More sharing options...
Woodenskye Posted December 20, 2016 Report Share Posted December 20, 2016 17 minutes ago, Ronn W said: Gee-dub, what are those in your new avatar?? They are wooden reindeer. Gee-dub is obviously in holiday avatar mode. Quote Link to comment Share on other sites More sharing options...
Chestnut Posted December 21, 2016 Author Report Share Posted December 21, 2016 12 hours ago, C Shaffer said: I think they need to see that flat square break to verify a weld issue. It didn't even break on the weld. If you look between my middle and ring finger there is another break starting ... I feel like it shouldn't make a difference but the blade was probably sitting at 40 degrees F or 499.67 for those that prefer the Rankine scale. Quote Link to comment Share on other sites More sharing options...
Ronn W Posted December 22, 2016 Report Share Posted December 22, 2016 Just thinking and wondering. Do you release the tension on the blade when not using the saw? That looks like a pure tension break. Quote Link to comment Share on other sites More sharing options...
Chestnut Posted December 22, 2016 Author Report Share Posted December 22, 2016 18 hours ago, Ronn W said: Just thinking and wondering. Do you release the tension on the blade when not using the saw? That looks like a pure tension break. Yes i do. I tensioned the saw when it was warm and then ran it when it was cold so i bet anything that it's from the constriction due to lower temperatures. Quote Link to comment Share on other sites More sharing options...
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